SmallBizGenius Analysis

Professional Supplement Center faces criticism regarding shipping issues, order fulfillment, and product authenticity. Customers report unexpected fees and difficulties with returns, leading to a negative overall experience.

Category Breakdown

Scores based on analysis of 5 recent reviews

Shipping and Delivery Issues

2.0/10

Customers frequently report problems with shipping, including delays, unexpected fees, and customs issues. One reviewer mentioned having to pay a second time for shipment, while another experienced delays due to an incomplete address.

4 reviews mention this

Product Authenticity

1.0/10

One reviewer claimed that the lithium orotate they purchased was fake, citing blood tests that showed no detectable lithium levels. This raises serious concerns about the quality and authenticity of the supplements sold by Professional Supplement Center.

1 reviews mention this

Order Cancellation and Returns

2.0/10

Customers have reported difficulties with canceling orders and processing returns. One reviewer was told they had to return an unwanted order even after attempting to cancel it, while another was charged a restocking fee and shipping costs for a return.

2 reviews mention this

Unexpected Fees

1.0/10

One customer reported receiving an additional email after delivery demanding an extra $80.33 fee on a $280 purchase, which they described as a 'rip off'.

1 reviews mention this

Pros & Cons

Common Complaints

Shipping delays and customs issues Mentioned 2x
"Extremely bad, all round, waited 2 for my supplements, got returned by UK Customs, it’s been a month stating the supplements have not arrived"
Unexpected additional fees after delivery Mentioned 1x
"After your parcel will get deliverred you will receive additional e-mail stating that you have to pay additional fee."
Difficulties with order cancellation and returns Mentioned 2x
"She said they can’t do that and I have to then return it. It’s their problem and I need to return it."
Potential for receiving fake or ineffective supplements Mentioned 1x
"My blood had no detectable lithium in it So it was under the healthy range.Under <0.0Meaning; the things they are selling are scam products. 100percent fake"
Incomplete address information leading to delivery problems Mentioned 1x
"They don't take your full name+ suit number with the order so is easy to lose your package."

Common Questions About Professional Supplement Center

Answers derived from customer review patterns

Is Professional Supplement Center legit and trustworthy?

Based on the limited reviews analyzed, there are serious concerns about the legitimacy and trustworthiness of Professional Supplement Center. Multiple reviewers reported issues with shipping, unexpected fees, and difficulties with returns. One reviewer even claimed to have received a fake supplement based on blood test results. These issues suggest that customers may face significant risks when ordering from this company, making it difficult to recommend them as a reliable source.

Based on 5 reviews

What is Professional Supplement Center's return policy like?

Based on the reviews, Professional Supplement Center's return policy appears to be problematic. One customer reported being required to return an unwanted order even after attempting to cancel it. Another customer stated that they would be charged a 20% restocking fee plus shipping costs for returning a parcel. These experiences suggest that the return process can be costly and inconvenient, potentially deterring customers from making purchases.

Based on 2 reviews

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